Legal

Privacy Policy

Last updated: 14 August 2026

This Privacy Policy explains how Dr. Suresh Palsania (“we”, “us”, “our”), an orthopedic practice in Sikar, Rajasthan, handles personal information collected through www.orthodrskpalsania.com, appointment booking, video consultations, and related communications.

1. Information we collect

We may collect:

Identity and contact details (name, phone number, email address).
Appointment and payment details (slot time, booking ID, payment status, transaction references from our payment partner).
Health information you choose to share for consultation (symptoms, history, reports you upload or describe).
Technical data such as IP address, browser type, and pages visited, used to operate and secure the site.

2. How we use information

We use this information to:

Schedule, confirm, and provide in-clinic or video consultations with Dr. Suresh Palsania.
Process payments and send booking or join-link notifications (email, SMS, or WhatsApp where configured).
Respond to enquiries and improve our services and website.
Meet legal, professional, and record-keeping obligations.

3. Sharing

We do not sell your personal information. We may share it with trusted processors who help us run the clinic website — for example payment gateways, cloud hosting, email/SMS/WhatsApp providers, and video-call infrastructure — only as needed to provide the service. We may also disclose information if required by law or to protect patients, staff, or the public.

4. Data security and retention

We take reasonable technical and organisational steps to protect information. No online service is completely secure. We keep records for as long as needed for care, billing, dispute resolution, and applicable Indian law, then delete or anonymise them where practical.

5. Cookies

The site may use essential cookies or similar storage so pages function (for example admin sessions). You can control cookies in your browser; some features may not work if you block them.

6. Your choices

You may request access, correction, or deletion of personal data we hold, subject to legal and clinical record requirements. Contact us using the details below. Do not send emergency medical requests through this website.

7. Children

If a parent or guardian books care for a minor, they are responsible for providing accurate information and consenting to processing as required by law.

8. Contact

Dr. Suresh Palsania
1st Floor, Hanuman Heights, Near Ram Mandir, Behind SK Hospital, Sakpura Mohlla, Sikar‑332001, Rajasthan
Email: contact@orthodrskpalsania.com
Phone: +91 7500230476